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Crowdsourcing provides a practical way to obtain large amounts of labeled data at a low cost. However, the annotation quality of annotators varies considerably, which imposes new challenges in learning a high-quality model from the crowdsourced annotations. In this work, we provide a new perspective to decompose annotation noise into common noise and individual noise and differentiate the source of confusion based on instance difficulty and annotator expertise on a per-instance-annotator basis. We realize this new crowdsourcing model by an end-to-end learning solution with two types of noise adaptation layers: one is shared across annotators to capture their commonly shared confusions, and the other one is pertaining to each annotator to realize individual confusion. To recognize the source of noise in each annotation, we use an auxiliary network to choose from the two noise adaptation layers with respect to both instances and annotators. Extensive experiments on both synthesized and real-world benchmarks demonstrate the effectiveness of our proposed common noise adaptation solution.
Is chatbot able to completely replace the human agent? The short answer could be – ``it depends...''. For some challenging cases, e.g., dialogue's topical spectrum spreads beyond the training corpus coverage, the chatbot may malfunction and return unsatisfied utterances. This problem can be addressed by introducing the Machine-Human Chatting Handoff (MHCH) which enables human-algorithm collaboration. To detect the normal/transferable utterances, we propose a Difficulty-Assisted Matching Inference (DAMI) network, utilizing difficulty-assisted encoding to enhance the representations of utterances. Moreover, a matching inference mechanism is introduced to capture the contextual matching features. A new evaluation metric, Golden Transfer within Tolerance (GT-T), is proposed to assess the performance by considering the tolerance property of the MHCH. To provide insights into the task and validate the proposed model, we collect two new datasets. Extensive experimental results are presented and contrasted against a series of baseline models to demonstrate the efficacy of our model on MHCH.
Teaching humans is an important topic under the umbrella of machine teaching, and its core problem is to design an algorithm for selecting teaching examples. Existing work typically regards humans as passive learners, where an ordered set of teaching examples are generated and fed to learners sequentially. However, such a mechanism is inconsistent with the behavior of human learners in practice. A real human learner can actively choose whether to review a historical example or to receive a new example depending on the belief of her learning states. In this work, we propose a model of active learners and design an efficient teaching algorithm accordingly. Experimental results with both simulated learners and real crowdsourcing workers demonstrate that our teaching algorithm has better teaching performance compared to existing methods.